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HP is a leading technology provider to small and mid-sized businesses. We recognize that leveraging technology for competitive advantage is as crucial for your company as for the largest global enterprises. And we know that you face special challenges in this arena.

That’s why we’ve developed a full portfolio of easy-to-buy HP Care Pack Services designed to help you:

  • Choose your IT investments more efficiently. So you can devote your time and capital to generating business results.
  • Use and manage your IT assets more productively. So you can enhance the return on your technology investments, and free your IT staff to work smarter and be more responsive.
  • Transition your IT assets more smoothly. So you can stay abreast of new technology trends and maintain your competitive edge.
  • Protect your IT investments more fully. So you can secure your valuable business data and IT assets, while keeping your environment up-to-date and running smoothly.

HP Care Pack Smart Services create a simpler, more affordable, more satisfying ownership experience. They supplement your existing technical resources or, if you desire, provide you with a virtual IT staff. They let you spend less time focusing on your technology — and more time focusing on your business.

HP Care Pack Smart Services portfolio

Business protection services

  • Smart Desktop Management Service – safeguard networked PCs with integrated data backup, security protection, and support
  • Onsite Hardware Support with Accidental Damage Protection – ensure that your hardware will be replaced quickly if an accident happens
  • Onsite Hardware Support with Disk Retention – protect confidential data on malfunctioning disk drives at a reasonable cost
  • Security Vulnerability Assessment for SMB – understand your most vulnerable areas so you can build an actionable security plan
  • Security Enhancement Unit of Service – conveniently obtain custom security consulting and implementation support recommended by the Security Vulnerability Assessment

*custom quote only

Support and training services

  • HP Total Education One – obtain IT training as you need it with a simple, flexible, economical purchase plan .

SMB Smart Services and other HP Care Pack services are available in the U.S. only.

Hardware Support
» 6-Hour Call-to-Repair
» 24-Hour Call-to-Repair
» 4-Hour 24x7 Same Day
» 4-Hour Same Business Day
» Accidental Damage Protection
» Next Business Day
» Next Business Day Support for Travelers
» Next Day Exchange
» Next Day Onsite Exchange
» Return Service
» Pick-Up & Return
» Maintenance Kit Replacement
Software Support 
» 24x7 Technical Support
» Technical Support
» Software Product Updates
Education/Installation Services
» Education
» Installation
Premium Hardware/Software Support
  » Support Plus
» Support Plus 24
Mission Critical Support
» Critical Service
» Proactive 24

Create a powerful business advantage with your network