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HP Care Pack Services

Servers - AlphaServer systems
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Available for*

  • AlphaServer systems

*HP Care Pack availability may vary by country and product.

Service options

Hardware support:

Software support:

Startup & implementation:

Integrated hardware & software support:

Benefits

  • Fast, responsive support helps improve server performance and utilization
  • Reduced server downtime in demanding mission-critical environments
  • Direct access to proven expertise
  • Reliable support with committed response times
  • Service levels to suit your environment, needs, and budget
  • Single point of contact and responsibility for timely problem resolution
  • Consistent service quality worldwide

» HP Care Pack Services

Hardware Support
» 6-Hour Call-to-Repair
» 24-Hour Call-to-Repair
» 4-Hour 24x7 Same Day
» 4-Hour Same Business Day
» Accidental Damage Protection
» Next Business Day
» Next Business Day Support for Travelers
» Next Day Exchange
» Next Day Onsite Exchange
» Return Service
» Pick-Up & Return
» Maintenance Kit Replacement
Software Support 
» 24x7 Technical Support
» Technical Support
» Software Product Updates
Education/Installation Services
» Education
» Installation
Premium Hardware/Software Support
  » Support Plus
» Support Plus 24
Mission Critical Support
» Critical Service
» Proactive 24

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