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HP Care Pack Services

Printing and Multifunctional Products - Printers and Scanners
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Available for*

  • Monochrome LaserJet
  • Color LaserJet/mfp
  • DesignJet
  • Business Inkjet
  • Scanners

*HP Care Pack availability may vary by country and product.

Service options

Hardware support:

Start-up & implementation:

Benefits

  • Fast, responsive support for timely problem resolution
  • Improved printer stability and availability boost user productivity
  • Reduced print management cost and complexity
  • Single point of contact and accountability
  • Proven, industry-leading HP printer support expertise
  • Immediate access to genuine HP parts
  • Committed onsite response times
  • Choice of service levels to suit your printing needs and budget
Hardware Support
» 6-Hour Call-to-Repair
» 24-Hour Call-to-Repair
» 4-Hour 24x7 Same Day
» 4-Hour Same Business Day
» Accidental Damage Protection
» Next Business Day
» Next Business Day Support for Travelers
» Next Day Exchange
» Next Day Onsite Exchange
» Return Service
» Pick-Up & Return
» Maintenance Kit Replacement
Software Support 
» 24x7 Technical Support
» Technical Support
» Software Product Updates
Education/Installation Services
» Education
» Installation
Premium Hardware/Software Support
  » Support Plus
» Support Plus 24
Mission Critical Support
» Critical Service
» Proactive 24

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