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HP Care Pack Services

Large format printers
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Available for*

Designjet series printers

*HP Care Pack Service level availability may vary by country and product.

Service levels

Hardware support:

Start-Up & implementation:

Benefits

  • Fast, responsive service for timely problem resolution
  • Improved stability and availability boosts user productivity
  • Reduced print management cost and complexity
  • Single point of contact and accountability
  • Proven, industry-leading HP printing and service expertise
  • Immediate access to genuine HP parts
  • Committed onsite response times
  • Choice of service levels to suit your needs and budget
Hardware Support
» 6-Hour Call-to-Repair
» 24-Hour Call-to-Repair
» 4-Hour 24x7 Same Day
» 4-Hour Same Business Day
» Accidental Damage Protection
» Next Business Day
» Next Business Day Support for Travelers
» Next Day Exchange
» Next Day Onsite Exchange
» Return Service
» Pick-Up & Return
» Maintenance Kit Replacement
Software Support 
» 24x7 Technical Support
» Technical Support
» Software Product Updates
Education/Installation Services
» Education
» Installation
Premium Hardware/Software Support
  » Support Plus
» Support Plus 24
Mission Critical Support
» Critical Service
» Proactive 24

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