HP gives indirect channels a rich portfolio of services to sell, manage and deliver, along with the training, support, tools and incentives to be successful. The HP certification program means that our partners deliver consistent, high-quality service backed by the HP brand.

Collaborative, flexible, dynamic

HP's service channel program is based on a collaborative approach—a partnering mindset that reaches out to service channel partners to get input and address needs. HP continually invests in programs to help our partners expand capabilities, grow IT business and increase customer satisfaction. Partners enjoy the advantage of:

• Dynamic services for al HP products and solutions, including installation and start-up services, hardware and software support, proactive mission-critical support, business continuity services, and education and training
  
  
• Convenient HP Care Pack Services, for pre-paid packaged services that make it easy to sell and deliver services
  
  
• Flexible HP Services engagement models, featuring a scaled architecture that defines how partners can form a services sales and delivery relationship with HP to optimize their capabilities
  
  
• HP Partnership Web, an extensive online array of marketing and support collateral and tools that help partners to sell and deliver HP-branded services

Driving customer satisfaction

HP's total-cost-of-ownership approach helps channel partners focus on the entire infrastructure so customers can understand how the right business technology services help:

• Accelerate business growth
• Lower costs
• Mitigate risks

Partners: With support from HP Services, you can provide end-to-end solutions and build a relationship as a trusted advisor with your customers.

To learn more about how to expand your business and enhance customer satisfaction by selling and delivering HP Services, visit the HP Channel Services Network Web site.