Teamwork and collaboration are essential success factors in today’s hyper-competitive business climate. That means the lines of communication between your employees, customers and partners need to be open 24x7. Access needs to be simple. Connections need to be instantaneous. Systems need “always-on” reliability.
But how do you transform this vision to reality when so many communications types, methods and devices — from e-mail and IM to voicemail, data networks, mobile phones and teleconferencing — are isolated from each other and unconnected to key business processes?
And how do you optimize business outcomes when this proliferation of disparate systems hampers end-user collaboration, slows management decision-making, increases administrative complexity, drains scarce IT resources and drives up operations costs?
At HP, we recognize the challenges today’s disjointed communications infrastructures pose. Together with our partner organizations, we’re helping enterprises overcome them by unifying communication services over converged IP networks that support tight integration of diverse data, voice and video systems and applications.
HP Unified Communications Solutions bring together previously separate communication and work streams. So your employees, customers and business partners can connect and collaborate regardless of medium, location or device.
These solutions form the foundation for converged IP-based communications including telephony, fax, voice messaging, unified messaging, IM and audio, video and Web conferencing. And they enable new IP cababilities such as presence-based communications, distance learning, virtual collaboration and intelligent virtual call centers.
HP Unified Communications Solutions are designed to accelerate your journey toward improving business outcomes by optimizing business processes. They help your managers streamline information flows and make better business decisions in shorter timeframes.
They empower your work teams to collaborate more effectively — boosting productivity and cutting time-to-market. They help you reduce operational costs with a single enterprise data/voice/video network. They improve your market sensitivity and responsiveness by bridging the gap between business information and customer communications. And by lessening the need for business travel, they help shrink your increasingly important “carbon footprint.”
Unified Communications is a unique journey for every enterprise. Everyone’s starting point, legacy environment, technology requirements and business goals are different. And every initiative is apt to involve an effort to make new capabilities and equipment work smoothly with what is currently in place.
You may already have implemented many of the components of a Unified Communications solution and simply need help in integrating them. Or you may be embarking on a Unified Communications project from scratch. Whatever your situation, it’s vital to work with a partner who can integrate all your communications modes and systems — and can link them to the related business processes and applications.
HP Services professionals are well-qualified to help you realize Unified Communications success.
We offer proven experience and expertise in creating Unified Communications strategies, designs and architectures that leverage existing technology investments. We are a longtime leader in networking technologies and support.
Strategic alliances with Cisco, Microsoft and other top-tier partners complement our own technologies and products for feature-rich solutions. We have a record of success in integrating Microsoft, UNIX and Linux platforms; mobility, mail and messaging applications; and business and call center systems. As a truly global integrator, we’ve helped clients worldwide unify multi-regional communications infrastructures.
HP can help you determine your ideal entry point; identify the appropriate Unified Communications solution for your desired business results; and deploy and optimize that solution to meet your specific IT and business objectives.
HP delivers a full set of highly tailorable Unified Communications solutions and services:
