Need to supplement your in-house expertise in addressing Debian-specific software technical problems and related server issues? HP gives your organization a single point of service accountability for community-supported Debian GNU/Linux distributions.

Our close relationship with the Debian community — coupled with our engineering investment to qualify specific distributions to run on selected HP ProLiant and BladeSystem servers — makes us your ideal partner for one-stop Debian support.

Our Software services helps you improve performance and availability through telephone and online access to experienced HP Response Center engineers. Service features include:

• Over-the-phone problem diagnosis, isolation, analysis and resolution*
• Software operational support
• Installation advisory support
• Advice on software features and use
• Remote access for problem investigation via HP online support
• Escalation management
• Third-level engineering support from HP and the Debian GNU/Linux community
• 9x5 or 24x7 coverage with maximum 2-hour response

*In some cases, HP will submit a problem or issue to the Debian community for resolution. In the meantime, HP will collaborate with your staff to seek a work-around solution.

Look to HP for comprehensive hardware and software services for Debian GNU/Linux ProLiant and BladeSystem environments.

Working with your IT team, HP Services engineers provide 4-hour response onsite hardware support and over-the-phone software support 13x5 or 24x7x365. Established escalation procedures enlist specialized expertise from HP and selected third-party hardware and software vendors.

HP Education Services professionals are equipped to meet the full range of your Linux education and training needs for end-users, system administrators and support personnel.