Refer to the appropriate table below for the part number of a recommended HP BladeSystem c-Class service.
Recommended HP BladeSystem c-Class Installation & Startup Services |
| Product/Service | Service Name | Part Number | ||
|---|---|---|---|---|
|
|
C7000 UE602E C3000 UF817E |
||
| HP BladeSystem enclosure,
Virtual Connect Ethernet and Fiber Channel modules, ProLiant and Integrity
server blade, Infiniband, direct attach storage blades, SAN storage blade, tape
blade scripted Microsoft or Linux OS |
HP Installation & Startup
Service for HP c3000 (OS only) |
UF818E |
||
| Blades network switch and
Virtual Connect configuration to network |
HP Enhanced Network Installation and
Startup service for HP BladeSystem |
C7000 UE603E C3000 UH749E |
||
| ProLiant enclosure and
server blades |
HW Installation for Enclosure and
Server Blades |
C7000 UE494E C3000 UH749E |
||
| ProLiant server blades |
HW Installation for Additional Server
Blades |
UE493E |
||
| HP 4 Gb 12/24 Port SAN
Switch |
HW Installation |
U5988E |
||
| HP StorageWorks Ultrium
448c Tape Blade |
HW Installation |
U2090E |
||
| SB40c Storage Blade |
HW Installation |
UF213E |
||
| Installation service for
HP Infiniband Adaptor |
HW Installation |
HC046E |
||
| The HP StorageWorks
All-in-one SB600c |
HW Installation |
UF285E |
||
| Installation and startup
for Integrity server blade BL860c, BL870c |
Installation and startup for Integrity
server plus RDP |
HA114A1 |
||
|
Installation & Startup of ProLiant
Essentials Vulnerability and Patch Management Pack |
UC929E |
||
| HP-UX installation and
start up service |
SW Installation and Startup |
HA134A1-004 |
||
| Insight Dynamics - VSE |
SW Installation and Startup |
UF819E |
||
| Datacenter cooling
assessment |
HP Thermal Quick Assessment for HP
BladeSystem Environments |
UE234E |
 |
| Note: Further options are
available. Contact your HP sales representative for more information. |
|
| Recommended HP BladeSystem c-Class Hardware Support Services |
| Product | Service Description | Part Number |
|---|---|---|
| HP BladeSystem enclosure |
3-Year 4-Hour Onsite Response,
24x7—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber
Channel module, HP-supported Ethernet interconnects, power enclosure with power
supplies, and power distribution |
UE479E |
| HP BladeSystem enclosure |
3-Year 4-Hour Onsite Response,
13x5—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber
Channel module, HP-supported Ethernet interconnects, power enclosure with power
supplies, and power distribution |
UE478E |
| HP BladeSystem enclosure |
3-Year 6-Hour Call-to-Repair,
24x7—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber
Channel module, HP-supported Ethernet interconnects, power enclosure with power
supplies, and power distribution |
HE480E |
| HP BladeSystem c-Class
enclosure |
3-Year Next Business Day—covers the
enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module,
HP-supported Ethernet interconnects, power enclosure with power supplies, and
power distribution |
UE477E |
| HP ProLiant BL2xxc server
blade |
3-Year 4-Hour Onsite Response,
24x7—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK043E |
| HP ProLiant BL2xxc server
blade |
3-Year 4-Hour Onsite Response,
13x5—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK042E |
| HP ProLiant BL2xxc server
blade |
3-Year 6-Hour Call-to-Repair,
24x7—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK044E |
| HP ProLiant BL2x2xx server
blade |
3-Year 4-Hour Onsite Response,
24x7—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK145E |
| HP ProLiant BL2x2xx server
blade |
3-Year 4-Hour Onsite Response,
13x5—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK144E |
| HP ProLiant BL2x2xx server
blade |
3-Year 6-Hour Call-to-Repair,
24x7—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK146E |
| HP ProLiant BL4xxc server
blade |
3-Year 4-Hour Onsite Response,
24x7—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK066E |
| HP ProLiant BL4xxc server
blade |
3-Year 4-Hour Onsite Response,
13x5—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK065E |
| HP ProLiant BL4xxc server
blade |
3-Year 6-Hour Call-to-Repair,
24x7—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK067E |
| HP ProLiant BL6xxc server
blade |
3-Year 4-Hour Onsite Response,
24x7—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK109E |
| HP ProLiant BL6xxc server
blade |
3-Year 4-Hour Onsite Response,
13x5—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK108E |
| HP ProLiant BL6xxc server
blade |
3-Year 6-Hour Call-to-Repair,
24x7—covers the server blade and all HP-branded hardware options qualified for
the server, purchased at the same time or afterwards, internal to the server |
UK110E |
| SB40 Storage Blade |
3-Year 4-Hour Onsite Service, 5-Day x
13-Hour Coverage |
U206E |
| SB40 Storage Blade |
3-Year 4-Hour Onsite Service, 7-Day x
24-Hour Coverage |
U207E |
| SB40 Storage Blade |
3-Year 6-Hour Call-to-Repair Onsite
Service, 7-Day x 24-Hour Coverage |
U208E |
| HP Infiniband Adaptor |
3-Year Next Business Day Onsite
Service, 5-Day x 9-Hour Coverage |
UA245E |
| HP Infiniband Adaptor |
3-Year 4-Hour Onsite Service, 5-Day x
13-Hour Coverage |
UA246E |
| HP Infiniband Adaptor |
3-Year 4-Hour Onsite Service, 7-Day x
24-Hour Coverage |
UA247E |
| HP Infiniband Adaptor |
3-Year 6-Hour Call-to-Repair Onsite
Service, 7-Day x 24-Hour Coverage |
UA248E |
| HP 4Gb, 12 Port SAN Switch
& 4Gb, 12 Port SAN Switch Upgrade |
3-Year Next Business Day Onsite
Service, 5-Day x 9-Hour Coverage |
UC007E |
| HP 4Gb, 12 Port SAN Switch
& 4Gb, 12 Port SAN Switch Upgrade |
3-Year 4-Hour Onsite Service, 5-Day x
13-Hour Coverage |
UC008E |
| HP 4Gb, 12 Port SAN Switch
& 4Gb, 12 Port SAN Switch Upgrade |
3-Year 4-Hour Onsite Service, 7-Day x
24-Hour Coverage |
UC009E |
| HP 4Gb, 12 Port SAN Switch
& 4Gb, 12 Port SAN Switch Upgrade |
3-Year 6-Hour Call-to-Repair Onsite
Service, 7-Day x 24-Hour Coverage |
UC023E |
| HP 4Gb, 24 Port SAN Switch |
3-Year Next Business Day Onsite
Service, 5-Day x 9-Hour Coverage |
UE436E |
| HP 4Gb, 24 Port SAN Switch |
3-Year 4-Hour Onsite Service, 5-Day x
13-Hour Coverage |
UE437E |
| HP 4Gb, 24 Port SAN Switch |
3-Year 4-Hour Onsite Service, 7-Day x
24-Hour Coverage |
UE438E |
| HP 4Gb, 24 Port SAN Switch |
3-Year 6-Hour Call-to-Repair Onsite
Service, 7-Day x 24-Hour Coverage |
UE439E |
| HP StorageWorks Ultrium
448c Tape Blade |
3-Year 4-Hour Onsite Service, 5-Day x
13-Hour Coverage |
H4617E |
| HP StorageWorks Ultrium
448c Tape Blade |
3-Year 4-Hour Onsite Service, 7-Day x
24-Hour Coverage |
H4622E |
|
| Note: HP Care Pack services for
the c7000 Enclosure cover the enclosure, power supplies, and fans.
HP-supported Ethernet devices covered include the Ethernet Pass-Through
Module, Fibre Channel Pass-Through Module, and GbE2c Ethernet Blade Switch.
HP-qualified rack options, when installed within the same rack, are also
covered. |
|
| Recommended HP BladeSystem c-Class Software Support Services |
| Product | Service Description | Part Number |
|---|---|---|
| SUSE Software |
SW Phone 9x5—10 incidents |
U9935E |
| SUSE Software |
SW Phone 24x7—10 incidents |
U9936E |
| SUSE Software |
SW Phone 24x7—25 incidents |
U9938E |
| SUSE Software |
SW Phone 9x5 STS unlimited per server |
U8260E |
| SUSE Software |
SW Phone 24x7 STS unlimited per server |
U8262E |
| Red Hat |
SW Phone 9x5—10 incidents |
U3402E |
| Red Hat |
SW Phone 24x7—10 incidents |
U3406E |
| Red Hat |
SW Phone 9x5—25 incidents |
U3407E |
| Red Hat |
SW Phone 24x7—25 incidents |
U3408E |
| Red Hat |
9x5 STS unlimited per server |
U8159E |
| Red Hat |
24x7 STS unlimited per server |
U8161E |
| Microsoft |
SW Phone 9x5—10 incidents |
U9268E |
| Microsoft |
SW Phone 24x7—10 incidents |
U9269E |
| Microsoft |
SW Phone 9x5—25 incidents |
U8293E |
| Microsoft |
SW Phone 24x7—25 incidents |
U8294E |
| Microsoft |
9x5 STS unlimited per server |
U8167E |
| Microsoft |
24x7 STS unlimited per server |
U8168E |
| Insight Dynamics – VSE
with Insight Control support |
3 years 24x7 |
UK600E |
| Insight Dynamics – VSE
with Insight Control support |
3 years 24x7 16Svr |
UK603E |
| Insight Dynamics – VSE
with Insight Control support |
3 years 24x7 8Svr |
UK606E |
| Insight Dynamics – VSE
without Insight Control support |
3 years 24x7 |
UK609E |
| Capacity Advisor 100 Pack
SW Support |
3 years 24x7 |
UK612E |
|
| Note: Software support services
for the Microsoft operating environment include support for the operating
system and selected Microsoft applications. Note: Software support services can be purchased in two forms: by incidents (10 or 25) or unlimited. Incident services are based on a volume need and are not tied to a specific product. Unlimited services are “per-product” based (i.e., for each ProLiant server blade). STS=Software technical support |
|
Recommended HP BladeSystem Education Courses |
| Training Module | Description | Part Number |
|---|---|---|
| Introduction to HP
BladeSystem |
An architecture overview of the HP
BladeSystem solutions |
HE642AAE |
| Insight Control
Environment Foundation |
Understand the key elements of ICE to
manage, monitor, deploy and update HP ProLiant servers and blades |
HE643S |
| Managing and Monitoring
Insight Control Environment |
In-depth knowledge of HP SIM, ILO and
their architecture to perform essential administration tasks such as:
installation, configuration and discovery |
HE644S |
| Deploying and Updating
Insight Control Environment |
In-depth knowledge of HP RDP to
perform essential administration tasks such as software updates and license
management. |
HE645S |
| HP BladeSystem
administration |
Learn how to successfully deploy and
manage HP BladeSystem servers. |
HE646S |
| HP BladeSystem Automation |
Learn more about automating your HP
BladeSystem environment, including the installation and utilization of the HP
BladeSystem Automation Toolkit (BAT). |
HE647S |
| HP Care Pack Total
Education One |
A credit of education services you can
use for all our scheduled courses in any of our education centers and online. It
is a flexible, economical, and simple way to purchase training. |
U5466S#4NK or UC818E |
| Fixed Care Pack Services | |||
|---|---|---|---|
| 535888-B21 | HP BLc Matrix Starter Kit Components | UE479E | HP 3y 4h 24x7 c7000 Enclosure HW Supp |
| TB462A | HP BL Matrix SW FIO 16-Svr 24x7 Support | UM862E | HP 3y 24x7 BL Matrix SW Supp |
| Flex Care Pack Services |
|||
| 535888-B21 | HP BLc Matrix Starter Kit Components | HA110A3#9K2 | BLc Matrix Software Support |
| HA110A*#7FX and 9K2 | Support Plus 24 | ||
| HA111A*#7FX and 9K2 | Proactive 24 | ||
| HA112A*#7FX and 9K2 | Critical Service | ||
| HA104A*#7FX | 24x7 HW Support | ||
| HA107A*#9K2 | 24x7 SW Support | ||
