HP Services provides a full spectrum of Web-based resources that deliver fast answers and efficient problem-solving. Tools to help you manage the lifecycle of your product. And proactive and preventative tools to help manage your environment. All with a consistently satisfying service experience, whether you are an IT professional or a business end-user.

• Instant Support Enterprise Edition (ISEE) — All versions of HP Instant Support Enterprise Edition (ISEE) have been retired as of June 1, 2009. HP cannot guarantee how much longer the ISEE receiving infrastructure will be operating. To ensure continued support, migrate to HP Insight Remote Support software to enable HP to provide you with the service specified in your warranty, HP Care Pack Service or contract support agreement.
  
  
• Instant Support Corporate Edition (ISCE) — A comprehensive helpdesk solution providing a suite of secure, non-intrusive troubleshooting tools to quickly find, diagnose, and resolve desktop and printer problems across a multivendor computing environment. The ISCE suite offers both self-solve and assisted solve capabilities, so users can resolve their own issues or escalate them to the next level of support.
  
  
• HP Insight Remote Support Advanced software — Previously known as HP Service Essentials Remote Support Pack, this software provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for most HP servers, storage, network, SAN environments and selected multi-vendor devices. It also enables HP to deliver support aligned with HP Mission Critical Services support agreements. Optionally, an intelligent link can be configured for integration with HP Operations Manager for Windows and HP-UX.
  
  
• HP IT Resource Center (ITRC) — One-stop access to a wealth of tools, knowledge, and expertise for supporting your IT environment: an extensive knowledge base, patches, software updates, online support case management, collaboration with peers, online training, and more. Visit the HP ITRC.
  
  
• NonStop eSupport — Electronic tools and proven support solutions for NonStop server environments.
  
  
• HP Insight Remote Support Standard software — Basic remote monitoring for small business environments comprising 1 to 50 servers. Ideal for customers who do not need proactive service delivery and integration with a management platform.

• HP Business Support Center (BSC) — One-stop access to diverse tools, knowledge, and expertise for supporting your desktop environment. Offers self-support and e-assisted solutions for business PCs, printers, handhelds, and storage devices - as well as software and driver downloads, proactive notifications, online support case management, forums, and more. Visit the HP BSC.
  
  
• Instant Support Professional Edition (ISPE) — Online diagnostics and troubleshooting to help business professionals solve desktop, mobile computing, and printing problems. If additional assistance is needed, the Active Chat feature is available to provide you with personalize help from an HP support specialist over the web. Start using ISPE.
  
  
• HP Insight Remote Support Standard software — Basic remote monitoring for small business environments comprising 1 to 50 servers. Includes intelligent event diagnosis and automatic, secure submission of hardware event notifications to HP for server and storage devices. Ideal for customers who do not need proactive service delivery and integration with a management platform.