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Refer to the appropriate table below for the part number of a recommended ProLiant service.


Part numbers for recommended ProLiant 100 and 310/320 Series Servers
Product Recommended Services & Part Numbers Enhanced Services and Part Numbers
Product Attributes Recommended Deployment Service - HW Installation Support Only Recommended Service - 3-Year Next Business Day Onsite, 5-Day x 9-Hour Coverage Enhanced Deployment Service - HW & SW Installation and Start up Support Enhanced Service - 3-Year Same Business Day Onsite, 5-Day x 13-Hour Coverage
ML110 U4444E U4433E - U4434E
DL140 U9520E U9508E - U9509E
DL145 U9520E U9508E - U9509E
ML150 U8195E U8184E - U8192E
ML310 U4456E U4445E U4457E U4447E
DL320 U4490E U4479E U4491E U4480E


Part numbers for recommended ProLiant 300 and 500 Series Servers
Product Recommended Service Enhanced Service
Service Attributes
Deployment Service - Installation and Start up HW and SW Support
Recommended Service - 3-Year 4-Hour Same Business Day 7-Day x 24-Hour Coverage
Support Plus 24 - Same Business Day Onsite, 7-Day x 24-Hour Response HW Support & O/S (MS or Linux-Red Hat or SuSe) SW Technical Support Offsite 2-Hour Response
Microsoft Linux Red Hat Linux SUSE
ML350 U4513E U4523E U4525E U8330E U6308E
DL360 U4497E U4507E U4509E U8332E U6310E
DL365 U4497E U4507E U4509E U8332E U6310E
ML370 U4529E U4539E U4541E U8333E U6311E
DL380 U4545E U4555E U4557E U8334E U6312E
DL385 U4545E U4555E U4557E U8334E U6312E
ML570 U4592E U4602E U4604E U9237E U6314E
DL580 U4608E U4618E U4620E U9239E U6316E
DL585 U4608E U4618E U4620E U9239E U6316E

Part numbers for ProLiant Essential Care Packs
HP 3y 24x7 Insight Pwr Mgr SW Support UF517E
HP 3y 24x7 RDP SW Support UF518E
HP 3y 24x7 IC Linux Ed SW Support UF520E
HP 3y 24x7 HP iLO Pwr BL SW Support UF521E
HP 3y 24x7 HP IC Env BL SW Support UF522E
HP 3y 24x7 iLO Pwr Non Blade SW Support UF524E
HP 3y 24x7 VMM SW Support UF525E
HP 3y 24x7 HP IC Env Non Blade SW Sup UF526E
HP 3y 24x7 ICDCE 8-Svr SW Support UF527E
HP 3y 24x7 IC Linux Ed 8-Svr SW Support UF529E
HP 3y 24x7 iLO Pwr BL 8-Svr SW Support UF530E
HP 3y 24x7 RDP Upgrade BL 8-Svr SW Supp UF531E
HP 3y 24x7 IC Env-BL 8-Svr SW Support UF532E
HP 3y 24x7 IC Linux BL 16-Svr SW Support UF533E
HP 3y 24x7 ICDCE BL 16-Svr SW Support UF534E
HP 3y 24x7 ICE-BL 16-Svr SW Support UF536E
HP 3y 24x7 IC Env NM 10-Svr SW Support UF537E
HP 1y 24x7 iLO Sel Pack BL SW Tech Supp UF541E
HP 3y 24x7 iLO Sel Pack BL SW Tech Supp UF542E
HP 1y24x7 iLO AdvPack NonBL SWTech Supp UF543E
HP 1y24x7 iLO AdvPack NonBL SWTech Supp UF544E
HP 1y24x7 iLO Sel Pack BL8Svr SWTechSupp UF545E
HP 3y24x7 iLO Sel Pack BL8Svr SWTechSupp UF546E
HP 1y 24x7 AcciSCSI SW Tech Support UF550E
HP 3y 24x7 AcciSCSI SW Tech Support UF551E
HP 1y 24x7 RDMA NM 1-Svr Lic SWTech Supp UF552E
HP 3y 24x7 RDMA NM 1-Svr Lic SWTech Supp UF553E
HP 1y24x7 LO100c SelPack SWTech Supp UF554E
HP 1y24x7 LO100c SelPack SWTech Supp UF555E
HP 1y24x7 LO100iSelPckNonBL SWTech Supp UF556E
HP 1y24x7 LO100iSelPckNonBL SWTech Supp UF557E
HP 1y24x7 LO100iAdvPckNonBL SWTech Supp UF558E
HP 1y24x7 LO100iAdvPckNonBL SWTech Supp UF559E

Part numbers for recommended ProLiant Essentials and Insight Control Services
Insight Control Management Suites
Insight Control Environment
Installation & Startup (for ML/DL)

Insight Control Environment for BladeSystem
Installation & Startup		 UF369E
iLO Power Management Pack
Installation & Startup (for ML/DL)

iLO Power Management Pack for BladeSystem
Installation & Startup		 UF368E
Insight Control Linux Edition Pack
Installation & Startup		 UF372E
Insight Control Data Center Edition Pack
Installation & Startup		 Included in HP Installation & Startup
for HP BladeSystem Infrastructure
UC905E
Rapid Deployment Pack
Implementation of Rapid Deployment
Pack (Basic)		 UA042E
Implementation of Rapid Deployment
Pack (Custom)		 Use the part number for HP Custom Deployment Services:
HA329A1/AE
HP Systems Insight Manager
Installation & Startup of SIM UA041E
Implementation/Upgrade of SIM Use the part number for HP Custom Deployment Services:
HA329A1/AE
Note: Other Software Technical Support Care Pack options are available.  Please contact your local HP representative or authorized HP partner for further information.

Part numbers recommended for ProLiant Software Support Services on Red Hat
ProLiant DL & ML Subscription Part # (bundled STS) Recommended Support Support Part #
RHEL 1-2 Socket 1 Yr 9x5 Subscription and Support 445209-B21 Support Plus HA109A1-78A
RHEL 1-2 Socket 3 Yr 9x5 Subscription and Support 445210-B21 Support Plus HA109A3-78B
RHEL 1-2 Socket 1 Yr 24x7 Subscription and Support 445211-B21 Support Plus 24 HA110A1-78C
RHEL 1-2 Socket 3 Yr 24x7 Subscription and SW Support 445212-B21 Support Plus 24 HA110A3-78D
RHEL Advanced Platform 1 Yr 9x5 Subscription and SW Support 445215-B21 Support Plus HA109A1-78E
RHEL Advanced Platform 3 Yr 9x5 Subscription and Support 445216-B21 Support Plus HA109A3-78F
RHEL Advanced Platform 1 Yr 24x7 Subscription and Support 445213-B21 Support Plus 24 HA110A1-78G
RHEL Advanced Platform 3 Yr 24x7 Subscription and Support 445214-B21 Support Plus 24 HA110A3-78H
ProLiant DL & ML Subscription Part # Recommended Support Support Part #
RHEL 1-2 Socket 1 Yr Std Subscription Only 393332-B21 9x5 STS - unlimited UA272E
RHEL 1-2 Socket 3 Yr Std Subscription Only 393333-B21 9x5 STS - unlimited UA273E
RHEL 1-2 Socket 1 Yr Premium Subscription Only 445932-B21 7x24 STS - unlimited UA274E
RHEL 1-2 Socket 3 Yr Premium Subscription Only 445933-B21 7x24 STS - unlimited UA276E
RHEL Advanced Platform 1 Yr Std Subscription Only 393328-B21 9x5 STS - unlimited UA277E
RHEL Advanced Platform 3 Yr Std Subscription Only 393329-B21 9x5 STS - unlimited UA278E
RHEL Advanced Platform 1 Yr Premium Subscription Only 393330-B21 7x24 STS - unlimited UA279E
RHEL Advanced Platform 3 Yr Premium Subscription Only 393331-B21 7x24 STS - unlimited UA286E

Note: Two sets of part numbers exist for RHEL subscriptions, one set has software telephone support (STS) bundled and the other does not.

Part numbers for recommended ProLiant Linux Installation and Startup
ProLiant DL & ML Part #
Package 1 for HP Proliant IA-32 Installation and Startup U8141E
Package 2 for HP Proliant IA-32 HP Custom Deployment Service HA329E

Part numbers recommended for ProLiant Software Support Services on Microsoft
ProLiant DL & ML Part # Recommended Support Support Part #
Microsoft OS-only Support 1 Year U2430A SW Phone HA106A1-6GN
Microsoft OS-only Support 1 Year U2430A SW 24x7 HA107A1-6GN
Microsoft OS-only Support 1 Year U2430A Support Plus HA109A1-6GN
Microsoft OS-only Support 1 Year U2430A Support Plus 24 HA110A1-6GN
Microsoft OS-only Support 1 Year U2430A Proactive 24 HA111A1-6GN
Microsoft OS-only Support 1 Year U2430A Critical Service HA112A1-6GN
Microsoft OS-only Support 3 Year U2430A SW Phone HA106A3-6GN
Microsoft OS-only Support 3 Year U2430A SW 24x7 HA107A3-6GN
Microsoft OS-only Support 3 Year U2430A Support Plus HA109A3-6GN
Microsoft OS-only Support 3 Year U2430A Support Plus 24 HA110A3-6GN
Microsoft OS-only Support 3 Year U2430A Proactive 24 HA111A3-6GN
Microsoft OS-only Support 3 Year U2430A Critical Service HA112A3-6GN
Microsoft OS & Applications Support 1 Year U2426A SW Phone HA106A1-6GB
Microsoft OS & Applications Support 1 Year U2426A SW 24x7 HA107A1-6GB
Microsoft OS & Applications Support 1 Year U2426A Support Plus HA109A1-6GB
Microsoft OS & Applications Support 1 Year U2426A Support Plus 24 HA110A1-6GB
Microsoft OS & Applications Support 1 Year U2426A Proactive 24 HA111A1-6GB
Microsoft OS & Applications Support 1 Year U2426A Critical Service HA112A1-6GB
Microsoft OS & Applications Support 3 Year U2426A SW Phone HA106A3-6GB
Microsoft OS & Applications Support 3 Year U2426A SW 24x7 HA107A3-6GB
Microsoft OS & Applications Support 3 Year U2426A Support Plus HA109A3-6GB
Microsoft OS & Applications Support 3 Year U2426A Support Plus 24 HA110A3-6GB
Microsoft OS & Applications Support 3 Year U2426A Proactive 24 HA111A3-6GB
Microsoft OS & Applications Support 3 Year U2426A Critical Service HA112A3-6GB

Part numbers for recommended ProLiant Microsoft Installation and Startup
ProLiant DL & ML Part #
Windows Server 2003 Web, Standard, Enterprise Edition Installation and Startup Windows Server 2008 Web Standard, Enterprise, Datacenter on ProLiant Installation & Startup U5717E
Windows SQL Server Installation and Startup U5712E
Windows SQL Server CLuster Installation and Startup U5711E
Microsoft Operations Custom Per Event Service (Upfront) HA537A1
Microsoft Operations Custom Per Event Service (Per Event) HA537AE
Microsoft Custom Deployment on Industry Standard Servers Per Event (Upfront) HA545A1
Microsoft Custom Deployment on Industry Standard Servers Per Event (Per Event) HA545AE

Part numbers recommended for ProLiant Software Support Services on Novell
ProLiant DL & ML Subscription Part # (bundled STS) Recommended Support Support Part #
SLES 2+ Processor 1 Yr 9x5 Subscription and Support 452562-B21 Support Plus HA109A1-78U
SLES 2+ Processor 3 Yr 9x5 Subscription and Support 452563-B21 Support Plus HA109A3-78V
SLES 2+ Processor 1 Yr 9x5 Subscription and Support 452562-B21 Proactive Essentials HA325A1-78U
SLES 2+ Processor 3 Yr 9x5 Subscription and Support 452563-B21 Proactive Essentials HA325A3-78V
ProLiant DL & ML Subscription Part # Recommended Support Support Part #
SuSE 1 CPU 1 Yr Subscription Only 416058-B21 9x5 STS - unlimited UE859E
SuSE 1 CPU 1 Yr Subscription Only 416058-B21 24x7 STS - unlimited UE860E
SuSE 1 CPU 3 Yr Subscription Only 416059-B21 9x5 STS - unlimited UE861E
SuSE 1 CPU 3 Yr Subscription Only 416059-B21 24x7 STS - unlimited UE862E
SuSE 2-32 CPU 1 Yr Subscription Only 416060-B21 9x5 STS - unlimited UE863E
SuSE 2-32 CPU 1 Yr Subscription Only 416060-B21 9x5 STS - unlimited UE864E
SuSE 2-32 CPU 3 Yr Subscription Only 416061-B21 7x24 STS - unlimited UE865E
SuSE 2-32 CPU 3 Yr Subscription Only 416061-B21 7x24 STS - unlimited UE866E
Note: Two sets of part numbers exist for Novell subscriptions, one set has software telelphone support (STS) bundled and the other does not

Part numbers for recommended rack and rack option Installation & Startup Services
Rack & Rack Options Installation for HP ProLiant Servers HP 10000 Series Racks UPS
UPS = or <3KVA U2871E
UPS <6KVA U4693E
UPS = or >6KVA U4696E

Part numbers for recommended HP Modular Cooling System services
Installation Service
Hardware Installation UE005E
On-Site Hardware Support Services
9x5 Next Business Day, 3 years UE001E
13x5 4-Hour Response, 3 years UE002E
24x7 4-Hour Response, 3 years UE003E
24x7 6-Hour Call-to-Repair, 3 years UE004E

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» Recommended HP BladeSystem c-Class Services - Part Numbers
» HP BladeSystem p-Class — Recommended Services
» Recommended HP BladeSystem p-Class Services - Part Numbers
» HP BladeSystem Services -  Linux
» HP BladeSystem Services - Microsoft Windows®
»  ProLiant Services
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» Rack & Power Options
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» Recommended ProLiant Services - Part Numbers
»  ProLiant Essentials and Insight Control
» Insight Control Management Suites Implementation
» HP SIM Installation & Startup
» HP SIM Implementation Upgrade
» Rapid Deployment Pack (RDP)
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Itanium
» Itanium Lifecycle Services
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»  Consolidated Client Infrastructure
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