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Application Outsourcing

Application Maintenance & Support
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Improve the quality of business services. Free your IT resources from day-to-day tasks.

Maintaining and supporting your key business applications – from upgrades to batch jobs to hot fixes and patches – can consume valuable resources. Resources that could be focused on growing your business.

With HP Application Maintenance and Support services, you spend less time on the day-in and day-out complexities of running your business applications – and more time on strategic initiatives.

We can assume full responsibility for the maintenance, support and enhancement of any or all of your packaged, web, custom and legacy applications – including SAP, Oracle, .NET, J2EE, Java, SAP NetWeaver, BEA and mainframe applications.  HP Application Maintenance and Support minimizes the cost, time and risk associated with upgrades, expansions and consolidations.   

Get the support you want, from Day 1.

Our flexible, collaborative approach lets you choose the best sourcing arrangement to meet your business goals. Services can be delivered onsite, from remote global centers, or through a combination of the two.    

HP Application Maintenance and Support services include:

  • Application enhancement and customization
  • Hot fixes and patch management
  • User access and network security management
  • Batch job implementation, automation, monitoring, resolution and recovery
  • Documentation


One source for all your application maintenance and support needs

  • A single point of contact and accountability

  • Fast access to application experts

  • Full range of functional support (Level 2 and Level 3 support to Level 1 operations desk) for quick application issue resolution

  • Service-level and milestone commitments, measurement and reporting

  • Strict adherence to industry standards, including CMMI and ITIL processes

  • Flexibility to scale application services up or down quickly as needs change
» Application Outsourcing
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» HP Signs Seven-year, $675 Million Outsourcing Services Contract with Unilever
» Related information
» HP Application Outsourcing Services for SAP (pdf)
 
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Global Delivery Application Services


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Application Outsourcing

»  Application Management
»  Application Maintenance and Support
»  Application Operations
Related services
»  Application Outsourcing for SAP
»  Application Optimization
»  Application Modernization
»  Adaptive Infrastructure as a Service
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