HP Service Essentials RSP delivers all the benefits of ISEE — plus the full functionality of HP Systems Insight Manager, HP’s popular management and monitoring solution. All in a single remote and onsite support and management infrastructure.
This tightly integrated solution is a plug-in to HP Systems Insight Manager. Both are available free of charge as part of your warranty, HP support contract or HP Care Pack service.
HP Service Essentials RSP is designed to:
- Offer you a superior support experience
- Help you better mitigate downtime risks
- Enable you to respond quicker to evolving business requirements
- Reduce your ongoing operating costs
Powerful capabilities for today and tomorrow
The current HP Service Essentials RSP version (A.05.05) provides event monitoring support for nearly all HP servers, storage and SAN environments —plus IBM xSeries and BladeCenter servers that have a support obligation with HP. It also includes automatic retrieval of warranty and support contract details and notifies you 90 and 30 days before service agreement expiration.
In the near future, HP Service Essentials RSP will provide full proactive product coverage. This will allow you to upgrade from ISEE if the current release does not offer all the proactive capabilities you are using today.
For more information . . .
If you have an HP Mission Critical and Proactive Services contract (Critical Service or above) or a Network Services contract, please contact your HP Account Support team, who will assist you with ISEE migration.
For ISEE to Service Essentials RSP migration questions not addressed in the documents listed above, please use the following processes:
In addition, you can visit the HP IT Resource Center forums to obtain advice from other ISEE users and share your best practices.
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