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Service Management Services

Demand & Portfolio Management Services
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Enhance your ability to meet business demands for IT services


HP Demand & Portfolio Management Services include:

  • IT governance consulting using our HP IT Governance Framework methodology based on COBIT, PRINCE2/PMI, ISO/IEC 20000, ISO 9001 and other industry best practices
  • Definition and documentation structuring for your service, infrastructure and application portfolios
  • Process design for your IT project portfolio and service lifecycle—from supply to demand
  • Implementation of best practices for program and project management with PMI-certified consultants
  • Management of change focusing on program management and organizational transformation

How daunting is your list of current and upcoming projects? And how do you best prioritize these projects and leverage resources to deliver on time and on budget?

As part of a complete HP Demand & Portfolio Management solution, HP Services consultants work with you to implement a solution with the right governance, processes and products to improve the management of your IT project portfolio, resources and business services—and reduce the risk of project failure.

The HP Service Management Framework provides a system for managing services across their lifecycle plus all the resources and capabilities these services encompass.

Benefits add up for business and IT

Our approach leverages best-in-class processes and tools associated with IT and business service demand—with an emphasis on prioritization and management of your key projects and programs.

Combining our services expertise with proven IT governance methodologies can help you deliver against IT and business service demands, ensure IT meets business expectations, and reduce the risk of project failure. Both IT and the business reap additional benefits as you:

  • Align IT with business objectives
  • Gain greater visibility into your project portfolio
  • Reduce risk of project failure

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Service Management Services

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Case studies

» Boral Limited
» British Telecom
» Poste Italiane
» Record Bank
 
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Related software

» Project and Portfolio Management Center
 
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Learn more

Protect your business from unseen threats


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Service Management Services

»  Operational Service Management Services
» ITSM Assessment Services
» ITSM Improvement Services
»  Transformational Service Management Services
» Asset & IT Financial Management Services
» Blueprint for Service Manager
» Business Service Management Services
» Change & Configuration Management Services
» Consolidated Service Desk Services
» Demand & Portfolio Management Services
» Infrastructure Management Services
Methodology
»  Directed Design
»  Service Management Reference Model
Related services
»  Education Services
»  Mission Critical & Proactive Services
»  Security Services
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