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Decision Support & Analytics Services
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Enabling data-driven decisions for better business outcomes

Intelligent decisions are often a combination of business understanding, hypothesis testing and data availability. While you may have the tools to capture and report data, do you have the time and resources to leverage it effectively and in a scalable manner?

If your answer is no, consider turning to an experienced decision support and analytics service provider—one that can assist with data collection, management, research, reporting and predictive modeling activities to help you:

  • Monitor spend across business groups and categories to drive policy compliance as well as supplier rationalization
  • Assess credit and financial risk associated with your customers or vendors or your own operations and build mitigation strategies
  • Effectively identify customers liable to churn—and focus on those that you can continue to serve profitably

HP BPO portfolio: Decision Support & Analytics Services

Look to the HP Decision Support & Analytics Services team for the following services:

  • Performance analysis — Customize and analyze data from disparate sources to design insightful reports, trends and dashboards relating to business performance
  • Business research — Support strategy and business planning with accurate, in-depth secondary research on industries, markets, competition and customers using unstructured data and sophisticated research and consulting frameworks
  • Primary research — Measure market and consumer perceptions around satisfaction, loyalty, brand awareness, usage, attitudes and message assessment
  • Statistical modeling and optimization — Identify trends and actionable drivers plus predict future and optimize business resources based on historical data using advanced statistical operations research and econometric techniques

Our team has the ability to customize the above services and also provide the following analytical solutions for key business functions:

Finance & Risk Management

  • Credit and collections risk assessment
  • Financial and economic research
  • Fraud detection modeling
  • Spend optimization and discount planning

Sales & Marketing

  • Market assessment and product studies
  • Company research and competitive benchmarking
  • Customer relationship management and campaign analytics
  • Sales-force effectiveness and lead generation
  • Marketing mix optimization
  • Pricing analysis and concept studies

Supply Chain Management

  • Demand planning
  • Inventory, logistics modeling and optimization
  • Supply chain and operational risk assessment
  • Vendor and supplier intelligence

Building on a foundation of excellence

HP has built a strong Decision Support & Analytics Services team. Our capabilities seamlessly integrate with other technology solutions—such as Business Intelligence solutions—in the form of data-driven analytics services from an offshore environment. This, in turn, can help you increase the agility of your organizational decision-making process as you improve business outcomes.

When you choose HP as your decision-support partner, you can start driving lower costs and higher productivity while enabling your teams to focus on decision-making and implementation rather than data collection and analysis. While you are lowering costs, you can also:

  • Gain better insights on markets, consumers and vendors
  • Experience greater investment efficiency
  • Increase the transparency and visibility of operations
  • Improve compliance and manage risk
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