In the survey’s recent18th edition, nearly 14,000 PC Magazine readers described their experiences with desktops, notebooks and printers. They rated more than 26,000 PCs and more than 19,000 printers, including products used in the home and at work. Their input detailed not only the reliability of these products—how well they hold up over time—but also the quality of the support and repair services provided by manufacturers.
For the 14th consecutive year, HP received the PC Magazine Reader’s Choice Award for printer satisfaction, sharing the award with Canon.
“HP received its typically outstanding ratings, with a significantly better than average score overall and on reliability, with significantly fewer printers than average needing repair,” the magazine reports.
Constant attention to improving the quality of its printers has enabled HP to receive the highest scores for printer reliability from the PC Magazine readers for 14 years in a row. |
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