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At HP we realize that support is an important component of your purchase decision. While our products are known for their quality and reliability, we want you to know that if the unexpected happens you will receive award winning assistance 24 hours a day, seven days a week.

Please take a minute to review the awards we’ve received and see what industry experts are saying about support at HP.


Awards for HP Support

Association of Support Professionals (ASP)
»  Ten Best Web Support Sites 2006

TRUSTe/Ponemon Institute
»  TRUSTe/Ponemon Institute names HP as one of the top three  most trusted companies for protecting customer privacy. March 2006

Service and Support Professionals Association (SSPA)
»  Personal Systems Group earn SSPA Excellence in Service Operations Certification 2007
»  Two STAR awards and induction into the SSPA Hall of Fame. April 2006

Localization Industry Standards Association (LISA)
»  Top Ten International Support Sites for Consumer and ITRC 2005

PC Magazine
»  HP received top honors for printer satisfaction, including support and repair, for the 14th consecutive year. 2005

Middle East Customer Care Excellence Award
»  HP, the only IT company in the Middle East cited for having consistently provided exemplary service.
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