Streamline implementation of a full-function enterprise data warehouse.
The HP Neoview platform is built from the ground up to help you speed and simplify the process of implementing an enterprise data warehouse that meets your specific business needs. This innovative platform includes startup and deployment services that enable you to begin loading data as soon as your system is powered up.
To help maximize the potential of the Neoview platform, this package of Foundation Services can be complemented by diverse value-added Business Intelligence Services, as well as availability-enhancing HP mission-critical support.
Foundational startup and deployment services—part of every HP Neoview platform
To speed results, HP Neoview is delivered as a pre-configured, pre-integrated and pre-tested platform complete with these essential Foundation Services:
- Engagement management — You can rely on a single point of contact to oversee getting your system up and running right.
- Readiness check-up — Leveraging our business intelligence experience and industry best practices, we evaluate your IT environment, including IT architecture, infrastructure and design.
- Solution design — Our people work with yours to develop and document an initial solution that satisfies your business requirements.
- Site evaluation — An HP installation specialist works with you to evaluate your site and see that your site is ready for the HP Neoview platform.
- Factory integration — At the factory, HP transforms the initial design documentation into a fully configured and pre-tested Neoview platform.
- Installation and startup — An HP engineer arrives on site with the sole task of getting your new Neoview platform up and running quickly to your factory specifications.
- Orientation review — We provide your IT staff with a familiarization review covering the operation of the Neoview platform, system maintenance and support strategy.
Ongoing mission-critical support
Integrated hardware and software support is available to help you maintain a stable, highly available Neoview platform implementation. Your choice of service offerings includes:
- HP Proactive 24 Service— Complement your internal IT resources with proactive advice and account services including integrated hardware, software and technical advice, plus 24 x7 coverage of your entire it infrastructure to improve stability and operational effectiveness.
- HP Critical Service— Get the highest level of 24 x 7 mission critical support designed to help reduce the business impact of downtime. This service helps avoid problems up front and provides the fastest possible resolution with enhanced escalation processes and 6-hour call-to-repair commitment.
More Neoview platform support—when and where you need it
In addition to the specific Foundation Services that come with every HP Neoview platform, HP Services also provides a comprehensive set of optional Business Intelligence Services — including a Discovery Workshop, Data Warehouse Design and Implementation, Expert Services such as performance optimization and growth management and more—to transform your enterprise into a powerful change agent for growth.
Collaborate with HP for Business Intelligence success.
Other vendors may be content to sell you a data warehouse server and leave you to cope with complex preparation, design, installation and management challenges on your own. You can count on HP Services specialists to work with you to understand and comprehensively address your key issues and concerns. The result is a data warehousing platform that delivers from day one — and will continue to deliver for years to come.
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