Partner with HP for NonStop planning and implementation expertise — plus availability-enhancing mission-critical support.
HP Critical Service Solution delivers comprehensive pre-installation and deployment expertise for NonStop server implementations in mission-critical environments. In addition, it brings you the services of HP-certified specialists who expedite migration and teach your staff how to enhance NonStop performance. And it includes round-the-clock system monitoring to head-off potential availability problems.
Developed to meet your need for rapid implementation, precise configuration, improved operational effectiveness, and heightened uptime, this multifaceted offering spans the solution lifecycle with NonStop-specific planning, design, integration, installation, and management services.
Expressly designed for NonStop environments with minimal tolerance for downtime
Choose HP Critical Service Solution to:
- Speed and simplify NonStop implementation. Installation, configuration, and staff training help you bring your new NonStop server on-line rapidly and efficiently, transition smoothly, and implement IT management best practices.
- Minimize disruption at your site. Pre-integration services result in a substantial time savings over integration on site, so your system is available to go to work in your application environment sooner.
- Sustain continuous availability. Powerful IT management processes and tools help you lessen the frequency, duration, and impact of unplanned downtime by identifying and attacking its root causes.
- Improve IT staff productivity. HP's customizable "currency credits" system helps ensure that your staff receives educational services relevant to their needs and levels of expertise.
A custom-tailorable solution for clean installation, precise configuration, and high availability
Key elements of HP Critical Service Solution include:
- Solution lifecycle management to coordinate a successful implementation using closed-loop solution management plus HP Services' process-based methodology
- Design services that translate your business and technical needs into a solution that melds all necessary hardware and software
- Availability checkup in which HP Services professionals explore your overall objectives in relation to your IT environment and provide prioritized improvement recommendations
- Site environmental services to verify that your environment is properly set up to handle the physical requirements of the NonStop system
- Hardware installation, including moving, unpacking, assembling, and powering-up your system
- Software initialization and custom integration services to provide a system ready for application loading and operational management
- Education services that deliver flexible training solutions to help your IT staff develop NonStop implementation, administration, and management skills
Plus . . .
- Transition to operation — expert assistance to help you smoothly integrate NonStop into your production environment
- HP Critical Service, providing a comprehensive support solution to help reduce the impact of downtime for mission-critical applications. HP Services experts partner with you to identify areas for process improvements and implement changes to help increase NonStop availability. Leading-edge remote monitoring technology diagnoses problems before they cause outages. Also included is 24x7 mission-critical coverage featuring globally consistent technical support and a 6-hour hardware call-to-repair commitment*.
*Subject to specified terms and conditions
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