Speed time-to-production — and lay the groundwork for long-term NonStop reliability.
HP Foundation Service Solution delivers a comprehensive set of pre-installation and deployment services to help you get your NonStop system up-and-running right. And it complements this expert start-up assistance with round-the-clock hardware and software problem-resolution support from the NonStop-savvy professionals at HP Services.
Developed to meet your need for rapid implementation and precise configuration, this multifaceted offering addresses every phase of the solution lifecycle with NonStop-specific planning, design, integration, installation, and management services.
Reduce design problems . . . shorten time-to-results
Choose HP Foundation Service Solution to:
- Speed and simplify NonStop implementation. Installation, configuration, and staff training help you bring NonStop technology on-line rapidly and efficiently.
- Minimize disruption at your site. Pre-integration services result in a substantial time savings over integration on site, so your system is available to go to work in your application environment sooner.
- Improve IT staff productivity and minimize downtime. HP's customizable "currency credits" system helps ensure that your staff receives educational services relevant to their needs and levels of expertise.
A custom-tailorable solution for clean installation, precise configuration, and 24x7 support
Key elements of HP Foundation Service Solution include:
- Solution lifecycle management to coordinate a successful implementation using closed-loop solution management plus HP Services' process-based methodology
- Design services that translate your business and technical needs into a solution that melds all necessary hardware and software
- Availability checkup in which HP Services professionals explore your overall objectives in relation to your IT environment and provide prioritized improvement recommendations
- Site environmental services to verify that your environment is properly set up to handle the physical requirements of the NonStop system
- Hardware installation, including moving, unpacking, assembling, and powering-up your system
- Software initialization and custom integration services to provide a system ready for application loading and operational management
- Education services that deliver flexible training solutions that help your IT staff develop NonStop implementation, administration, and management skills
- HP Support Plus 24, combining 24x7 hardware/software support — including onsite hardware support with 4-hour response, over-the-phone software support, and software update services
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