 |
» |
|
|
|
|
|
Refer to the appropriate table below for the part number of a recommended HP BladeSystem p-Class service.
|
Recommended HP BladeSystem p-Class Installation & Startup Services
|
| Product/Service |
Service Name |
Part Number |
HP BladeSystem enclosure, ProLiant server blade, RDP, SIM
|
|
HP Installation & Startup Service for HP BladeSystem Infrastructure
|
|
UC905E
|
ProLiant enclosure and server blades
|
HW Installation for Enclosure and Server Blades
|
|
U4971E
|
ProLiant server blades
|
HW Installation for Additional Server Blades
|
UA219E
|
ProLiant Essentials Vulnerability and Patch Management Pack
|
|
Installation & Startup of ProLiant Essentials Vulnerability and Patch Management Pack
|
UC929E
|
HP 4 Gb 12/24 Port SAN Switch
|
HW Installation
|
U5988E
|
Network advanced configuration
|
HP BladeSystem Enhanced Network Installation and Startup
|
UE604E
|
Datacenter cooling assessment
|
HP Datacenter Services – Thermal Quick Assessment package
|
UE234E
|
|
Note: Further options are available. Contact your HP sales representative for more information.
|
|
Recommended HP BladeSystem ProLiant Essentials Services
|
| Rapid Deployment Pack |
Part Number |
Installation & Start-Up of Rapid Deployment Pack
|
U5683A/E
|
Implementation of Rapid Deployment Pack (Basic)
|
UA042A/E
|
Implementation of Rapid Deployment Pack (Custom)
|
Use the part number for HP Custom Deployment Services: HA329A1/AE
|
HP Systems Insight Manager
|
|
Installation & Start-Up of SIM
|
UA041A/E
|
Installation and Startup of SIM Agents
|
UA040A/E
|
Implementation/Upgrade of SIM
|
Use the part number for HP Custom Deployment Services: HA329A1/AE
|
| Recommended HP BladeSystem p-Class Hardware Support Services |
| Product |
Service Description |
Part Number |
HP BladeSystem enclosure
|
3-Year 4-Hour Onsite Response, 24x7—covers the enclosure, patch panels, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
|
HC032E
|
HP BladeSystem enclosure
|
3-Year 4-Hour Onsite Response, 13x5—covers the enclosure, patch panels, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
|
HC031E
|
HP BladeSystem enclosure
|
3-Year 6-Hour Call-to-Repair, 24x7—covers the enclosure, patch panels, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
|
HC033E
|
HP ProLiant BL server blade
|
3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
|
UD188E
|
HP ProLiant BL server blade
|
3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
|
UD187E
|
HP ProLiant BL server blade
|
3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
|
UD189E
|
HP ProLiant BL3xp server blade ONLY
|
3-Year Next-Day Onsite Response
|
UD186E
|
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
|
3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage
|
UC007E
|
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
|
3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
|
UC008E
|
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
|
3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
|
UC009E
|
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
|
3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage
|
UC023E
|
|
Note: HP Care Pack services for the c7000 Enclosure cover the enclosure, power supplies, and fans. HP-supported Ethernet devices covered include the Ethernet Pass-Through Module, Fibre Channel Pass-Through Module, and GbE2c Ethernet Blade Switch. HP-qualified rack options, when installed within the same rack, are also covered. The Cisco Catalyst 3020 Blade Switch is not covered by these HP Care Pack services.
|
|
| Recommended HP BladeSystem p-Class Software Support Services |
| Product |
Service Description |
Part Number |
SUSE Software
|
SW Phone 9x5—10 incidents
|
U9935E
|
SUSE Software
|
SW Phone 24x7—10 incidents
|
U9936E
|
SUSE Software
|
SW Phone 24x7—25 incidents
|
U9938E
|
SUSE Software
|
SW Phone 9x5 STS unlimited per server
|
U8260E
|
SUSE Software
|
SW Phone 24x7 STS unlimited per server
|
U8262E
|
Red Hat
|
SW Phone 9x5—10 incidents
|
U3402E
|
Red Hat
|
SW Phone 24x7—10 incidents
|
U3406E
|
Red Hat
|
SW Phone 9x5—25 incidents
|
U3407E
|
Red Hat
|
SW Phone 24x7—25 incidents
|
U3408E
|
Red Hat
|
9x5 STS unlimited per server
|
U8159E
|
Red Hat
|
24x7 STS unlimited per server
|
U8161E
|
Microsoft
|
SW Phone 9x5—10 incidents
|
U9268E
|
Microsoft
|
SW Phone 24x7—10 incidents
|
U9269E
|
Microsoft
|
SW Phone 9x5—25 incidents
|
U8293E
|
Microsoft
|
SW Phone 24x7—25 incidents
|
U8294E
|
Microsoft
|
9x5 STS unlimited per server
|
U8167E
|
Microsoft
|
24x7 STS unlimited per server
|
U8168E
|
|
Note: Software support services for the Microsoft operating environment include support for the operating system and selected Microsoft applications.
Note: Software support services can be purchased in two forms: by incidents (10 or 25) or unlimited. Incident services are based on a volume need and are not tied to a specific product. Unlimited services are “per-product” based (i.e., for each ProLiant server blade).
STS=Software technical support
|
|
Recommended HP BladeSystem Proactive Essentials Services
|
| Service Level |
Service Description |
OS/OE |
Part Number |
HP 1-year Proactive Essentials 24x7 SW 50 Incidents Microsoft service
|
Proactives+50 software incidents with 24x7 coverage
|
Microsoft
|
U9977E
|
HP 1-year Proactive Essentials 24x7 SW 50 Incidents Red Hat service
|
Proactives+50 software incidents with 24x7 coverage
|
Linux
|
U9978E
|
HP 1-year Proactive Essentials 24x7 SW 50 Incidents SUSE service
|
Proactives+50 software incidents with 24x7 coverage
|
Linux
|
U9979E
|
| Recommended HP BladeSystem Proactive Service |
| Service Level |
Service Description |
Supported Products |
Part Number |
HP 1-year HP Practice BladeSystem Service
|
|
Consultancy service to support HP BladeSystem and management software optimization and performance improvement.
|
Environmental service covering HP BladeSystem products and related management software
|
UG858E
|
Recommended HP BladeSystem Education Courses
|
| Training Module |
Description |
Part Number |
Introduction to HP BladeSystem
|
An architecture overview of the HP BladeSystem solutions
|
HE642AAE
|
Insight Control Environment Foundation
|
Understand the key elements of ICE to manage, monitor, deploy and update HP ProLiant servers and blades
|
HE643S
|
Managing and Monitoring Insight Control Environment
|
In-depth knowledge of HP SIM, ILO and their architecture to perform essential administration tasks such as: installation, configuration and discovery
|
HE644S
|
Deploying and Updating Insight Control Environment
|
In-depth knowledge of HP RDP to perform essential administration tasks such as software updates and license management.
|
HE645S
|
HP BladeSystem administration
|
Learn how to successfully deploy and manage HP BladeSystem servers.
|
HE646S
|
HP BladeSystem Automation
|
Learn more about automating your HP BladeSystem environment, including the installation and utilization of the HP BladeSystem Automation Toolkit (BAT).
|
HE647S
|
HP Care Pack Total Education One
|
A credit of education services you can use for all our scheduled courses in any of our education centers and online. It is a flexible, economical, and simple way to purchase training.
|
U5466S#4NK
or UC818E
|
Visit the Education Services site for comprehensive course listings, part numbers, and ordering information.
|
|
Printable version
