IT Shared Services

Transformation Planning, Design & Implementation

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Create a plan that’s in step with your organization.

Ready to bring IT Shared Services to your enterprise? Then the IT Shared Service Transformation Planning Service is an excellent place to start.

Consultants guide you through a focused three-step planning process.

Step 1: Strategic Goals—First we define your desired goals. Then we work with you to determine a timeline for achieving these goals and to establish the metrics for success.
Step 2: Current State Assessment—HP services professionals conduct a detailed assessment of how your IT organization currently uses, manages and delivers technology infrastructure so that we can then more accurately assess the current state of your organization’s maturity, strengths and capabilities. Next we identify opportunities for tactical or strategic improvement.
Step 3: IT Shared Service Transformation Plan—Based on our assessment findings, we develop a strategic IT Shared Service Transformation Plan that tailors to your needs and opportunities. Our consultants provide specific advice on the detailed projects to be included in your IT Shared Service program, along with advice on how to transform to an IT Shared Service model.

The right tools and architecture to build an IT Shared Service model

Key to the planning phase, the IT Shared Service Planning and Gap Analysis Support Tool helps our consultants assess and define the work required for your IT Shared Service implementation. Developed by HP, the tool is based on customer engagements and has been refined to provide global consistency.

Design and implement an IT Shared Service model with confidence.

At the close of the planning process, you are ready to move forward with detailed design and implementation plans for the series of projects required to take your IT organization from its current state to your desired state as an IT Shared Service Center.