Like many other companies, yours has spent the past few years focusing on consolidation to reduce costs. But does it seem you’ve reached the point where you are as efficient as you can be with your current operating model? Then it’s time to do things differently – with IT Shared Services.
As HP defines it, IT Shared Services offer a collaborative operating model that accelerates business and IT alignment – while achieving operational efficiency, world-class cost structures and improved IT quality and responsiveness. In other words, IT acts as an internal service provider – one that essentially competes with the quality of service, cost and value that an external service provider might provide.
With IT Shared Services, common distributed IT functions are consolidated and delivered over a shared infrastructure to achieve critical mass and service the enterprise with lower costs, higher service levels and greater responsiveness. An IT Shared Service Center is established as a distinct organization to provide a set of shared services to select business groups via a customer/supplier model. Service is defined by the needs of internal customers and delivered based on a market standard of excellence.
A new approach for your company – but not for HP
The bottom line is that HP is already leveraging our IT organization to provide shared services to our businesses. We have established best practices and core competencies for implementing IT Shared Services. Our experience can help you embark on a smooth transformation to the IT Shared Service model.
We offer a structured framework and proven methodologies to help you transform your IT operations to support your lines of business more efficiently and cost effectively. Through our rich IT Shared Service portfolio, we can deliver the methodologies, tools, blueprints, procedures and documentation to help you implement an IT Shared Service model that addresses critical areas such as governance, staffing, information systems and the definition of infrastructure components and governance.
Choose the IT Shared Service path that suits you best.
Depending on which works best for your company, HP offers two approaches to IT Shared Services:
- HP IT Shared Service Transformation Portfolio that provides for a full-scale transformation, including the implementation of an IT Shared Service Center using the HP IT Transformation Reference Architecture and the IT Shared Service Gap Analysis Support Tool
- HP IT Shared Service Utility Portfolio that gives you opportunity to implement one or more pre-integrated IT Shared Service utilities individually – without a major IT organizational transformation
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