Integrated Support

HP Services portfolio

Services information

Tighten control over key IT assets from acquisition to retirement.

An accurate, up-to-date accounting of your environment-wide IT resources is essential for effective capacity planning, prioritizing areas of critical need, identifying underutilized assets, and enhancing the return on your overall technology investments.

As part of your Integrated Support solution, HP Services professionals leverage state-of-the-art tools, techniques, and methodologies to help you make the most of your inventory and asset management initiatives.

Inventory Management

HP Services delivers inventory management support for all the components of your environment covered by your Integrated Support agreement, including data center equipment, departmental servers, and distributed desktops. You receive a comprehensive listing of your IT assets categorized by criticality and vendor, plus a detailed analysis to determine your staffing requirements for consistent service-level delivery. This can give you new insights into your IT spending and resource prioritization.

Using vendor-supplied statistics coupled with our own support knowledge infobase, HP Services professionals can also project spare parts requirements across your enterprise. The result: timely access to an optimized inventory of spare parts - at carefully managed, predictable cost levels.

Asset Management

HP Services specialists can conduct a full asset inventory audit across your centralized environment and your branch or subsidiary offices. Plus, we can implement tagging and tracking processes to enhance asset management and give you a more comprehensive understanding of your assets' lifecycles.

HP Services professionals provide flexible, innovative, automated solutions for managing your key assets from acquisition to retirement, including re-deployment where appropriate. We'll help you build the most effective asset management system for your specific needs.

In addition to capturing inventory, our Asset Management service gives you a complete and accurate picture of your configuration. And it dynamically tracks and manages items such as ownership, users, location, capital costs, date of purchase, incremental costs, and financial status. This information helps you plan purchases of new equipment and upgrades, as well as incorporate any necessary changes into your Integrated Support agreement.