HP Care Pack Services

HP Services portfolio

Services information

Available for*:

• HP/Compaq business desktops
• HP/Compaq business workstations
• HP/Compaq thin clients

*HP Care Pack availability may vary by country and product.

Service options

Hardware support:

• 4-Hour 24x7 Same Day
• 4-Hour Same Business Day
• Next Business Day
• Next Business Day Hardware Support for Travelers 
• Next Day Exchange (thin clients only)

Start-up & implementation:

• Installation

Benefits

• Fast, responsive support for timely problem resolution
• Improved system performance and personal productivity
• Direct access to proven expertise frees IT resources from routine desktop support
• Simplified administration helps cut total cost of ownership
• Committed onsite response times
• Choice of service levels to suit your needs and budget