HP Care Pack Services

Cartera de servicios de HP

Información sobre servicios

Available for*:

• HP 9000
• HP 3000
• HP Superdome

*HP Care Pack availability may vary by country and product.

Service options

Hardware support:

• 6-Hour Call-to-Repair
• 4-Hour 24x7 Same Day
• 4-Hour Same Business Day
• Next Business Day

Software support:

• 24x7 Software Technical Support
• Software Technical Support
• Software Product Updates

Start-up & implementation:

• Installation

Integrated hardware & software support:

• Critical Service
• Proactive 24
• Support Plus 24
• Support Plus

Benefits

• Fast, responsive support helps improve server performance and utilization
• Reduced server downtime in demanding mission-critical environments
• Direct access to proven expertise
• Reliable support with committed response times
• Service levels to suit your environment, needs, and budget
• Single point of contact and responsibility for timely problem resolution
• Consistent service quality worldwide