Per Event Support & Consulting

HP Services portfolio

Services information

Convenient, on-demand access to best-in-class software support

HP Per Event Software Support offers one-stop shopping for expert system management and end-user telephone support on hundreds of multivendor software products. It gives you direct, toll-free access to the HP Solution Center for assistance or advice in resolving problems with PC applications, PC and non-PC operating systems, clustered environments, network operating systems and utilities, and all other HP-supported software environments.

You can call on the Solution Center for:

• Timely assistance from an HP technical service professional proficient in the platform associated with your support request

• Technical backup support to assist in analyzing and resolving multivendor software installation, implementation, or operational problems for HP-supported software

• Usage assistance on advanced product features of applications, operating systems, and network operating systems for HP-supported products

• Remedial support to help you resolve software product problems

Support is generally available on the most current and one prior product version.

For more information, call the HP Solution Center at 800-633-3600 and ask for Per Event Support & Consulting Services.