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Software Support Services

Software services targeted to your specific needs


You can rely on HP Services and our authorized service partners for all your software support needs - from basic to business-critical - anywhere around the world.

We offer comprehensive services for enterprises of all sizes and environments of all types: desktops, client/server, data center, home-based, mobile, and global. And we offer a wide range of service plans and purchase options. So you can obtain the precise kind and level of assistance you need, whenever you need it.

HP Services professionals have extensive experience in resolving the complex software and hardware interoperability problems that can cause productivity-sapping downtime. And we're the undisputed leader in supporting the "can't fail" continuous computing solutions that are at the heart of today's e-business economy.

HP Services is totally committed to your success. We back that commitment with a set of robust capabilities including:

  • Total lifecycle support for popular operating software including HP-UX and MPE/iX; Microsoft® Windows Server 2003, Windows XP, and Windows NT; VMware; Tru64 UNIX; OpenVMS; NonStop; Novell NetWare; and Linux distributions

  • Support for over 1,400 products from over 1,000 vendors, including full Internet suites, mail and messaging systems, transaction processing systems, system and network management tools, and desktop applications

  • A global service network of 16 strategically located Customer Support Centers delivering 24x7x365 problem-solving help by telephone, the Internet, and electronic service tools; CSCs provide high-availability services to optimize uptime for today's e-business solutions

  • The world’s largest and most experienced Microsoft-trained workforce

  • Worldwide Prime Integrator for Microsoft Windows Server 2003, Windows XP, Exchange 2003, BizTalk 2004, and .NET technologies

  • 65,000 service professionals at offices in 160 countries

  • Flexible purchase options to simplify service planning, acquisition, and budgeting

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