HP Premium Services offer integrated hardware and software support to help you maintain a robust, stable, flexible IT environment that enhances your business agility. They encompass today's most popular products, including UNIX, Windows, and Linux servers, as well as mobile technology, network devices, desktops, printers, storage solutions, management software, and more.
All of these Premium offerings let you leverage HP Services multivendor, multitechnology experience and expertise; global reach with delivery capabilities from 600 offices in 160 countries; single-point-of-contact problem diagnosis and resolution; advanced remote monitoring and performance enhancement technologies; and proven support management processes based on IT best practices.
Choose the service level that suits your specific requirements.
HP Services professionals can help you identify the Premium support offering that fits your business and technology goals. And they'll work closely with your key people to help you make the most of it.
HP Premium Hardware and Software Services include:
- Mission Critical Partnership - custom services to help you achieve your strategic business goals and fulfill your most demanding service-level commitments through continual service-quality improvements
- HP Critical Service - comprehensive preventive services and super-responsive support to maximize availability and minimize downtime risk exposure in mission-critical environments
- HP Proactive 24 Service - collaborate with HP Services professionals to improve operational effectiveness, performance, and stability through joint services planning and 24x7 hardware/Software Support
- Support Plus 24 - 24x7x365 onsite hardware and over-the-phone Software Support for HP and selected mulitvendor products, plus software updates at substantial subscription savings
- Support Plus - the economical choice for single-source hardware/Software Support delivered during extended business hours, as well as cost-saving software updates
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