Partner with HP for Superdome planning and implementation expertise - plus availability-enhancing mission-critical support.
HP Critical Service Solution delivers comprehensive pre-installation and deployment expertise for Superdome server implementations in mission-critical environments. In addition, it brings you the services of HP-certified specialists who expedite migration and teach your staff how to enhance Superdome performance. And it includes round-the-clock system monitoring to head-off potential availability problems.
Developed to meet your need for rapid implementation, precise configuration, improved operational effectiveness, and heightened uptime, this multifaceted offering spans the solution lifecycle with Superdome-specific planning, design, integration, installation, and management services.
Expressly designed for Superdome environments with minimal tolerance for downtime
Choose HP Critical Service Solution to:
- Speed and simplify Superdome implementation.
Installation, configuration, and hands-on staff training help you bring your new Superdome server on-line rapidly and efficiently, transition smoothly, and implement IT management best practices.
- Minimize disruption at your site.
Pre-integration services result in a net time savings of as much as 50 percent over integration on site, so your system is available to go to work in your application environment far sooner.
- Sustain continuous availability.
Powerful IT management processes and tools help you lessen the frequency, duration, and impact of unplanned downtime by identifying and attacking its root causes.
- Improve IT staff productivity.
HP's customizable "currency credits" system helps ensure that your staff receives educational services directly relevant to their needs and levels of expertise.
- Collaborate with multi-OS resources you can rely on.
HP Services professionals are fluent in all Superdome environments, from Windows and HP-UX to Linux and OpenVMS.
A custom-tailorable solution for clean installation, precise configuration, and high availability
Key elements of HP Critical Service Solution include:
- A total customer experience manager responsible for all project coordination
- Design services that translate your business and technical needs into a solution that melds all necessary hardware and software
- A Superdome readiness checkup focusing on your IT strategy, technology, applications, staff, and key processes; HP Services professionals explore your overall objectives in relation to your IT environment and provide prioritized improvement recommendations
- Factory integration and testing of system hardware and software to help ensure your solution is configured correctly and arrives ready to run
- Comprehensive site preparation to ready your environment to handle the physical requirements of the Superdome system
- Installation, including unpacking, moving, assembling, and powering-up your system
- Education delivered through a flexible training solution that helps your IT staff develop the skills required for Superdome implementation, administration, and management
Plus . . .
*Subject to specified terms and conditions
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