Enhance the return on your industry-standard server investments.
Capitalizing on your HP ProLiant servers' powerful capabilities requires a service partner who thoroughly understands your server technology and systems environment. That’s why collaborating with HP Services to make the most of your ProLiant investments is a smart business decision.
From business continuity and high availability support to multivendor service management to technical education and training, HP’s award-winning services span the ProLiant system lifecycle. We have the global reach and broad-based expertise you need to deliver consistent support levels across geographies and technologies. We are acknowledged leaders in supporting Microsoft, Linux, open source middleware, and VMware-based solutions. And draw on the industry's largest network of certified service partners to help you leverage your entire multivendor environment for enhanced business agility.
A single, ultra-reliable source for all your service needs
Whether you’re a small or medium-size business or a large global corporation, HP can deliver complete, end-to-end service solutions — with a single point of contact, accountability, and “ownership.” We’ll work closely with your business and technical teams to help:
- Improve ProLiant service quality with standardized services at predictable costs
- Cut the complexity of multivendor services and support
- Meet your unique application availability and total cost of ownership (TCO) requirements
- Speed and simplify ProLiant solution implementation, maintenance, and management
- Boost environment-wide performance and availability
- Mitigate the business risks of unplanned downtime
Total care — from the people who know ProLiant best
HP Services helps you optimize your ProLiant investment with a complete portfolio including:
- A wide range of offerings from HP Care Pack support packages to fully customized service solutions
- A choice of service levels to suit your specific needs:
- Recommended Service to simplify solution deployment, maintenance and management with expert installation and remedial support
- Enhanced Service to improve performance and availability with more comprehensive implementation support, faster response times and extended coverage hours
- Start-up and implementation services— including global rollout capabilities – to help you get your ProLiant servers deployed rapidly, with minimal business disruption
- IT Consolidationservices to help you cut cost and complexity through improved ProLiant server capacity utilization
- Engineers certified in Windows and open source environments, as well as partnerships with BEA, Microsoft, major Linux distributors, Novell, Oracle, SAP, Cisco, and many other leading vendors
- Integrated hardware and software support for full lifecycle coverage of your entire industry-standard infrastructure
- State-of-the-art online support — including HP Instant Support Enterprise Edition (ISEE) for advanced electronic monitoring and problem resolution
- HP Integrated Support for simplified, single-source multivendor environment and service management service management
- HP business continuity and availability solutions to help you proactively reduce your downtime risks and recover quickly if catastrophe strikes
- HP Education Services for targeted, ProLiant-specific training options
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