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Hardware Support Services

Rely on the support professionals who know your systems best.



From installation to product retirement, warranty upgrades to self-maintenance, proactive care to 24x7 problem resolution, you can rely on HP Services and our authorized service partners for all your hardware support needs. 

The breadth, depth, and quality of our hardware services portfolio are unsurpassed in the computer industry today. We have 40 years of experience in servicing computer systems, networks, storage devices, and peripherals. And we're the undisputed leader in supporting the "can't fail" continuous computing solutions that are at the heart of the e-business economy.

HP Services delivers comprehensive support for enterprises of all sizes and environments of all types: desktops, client/server, data center, print, home-based, mobile, and global. And we offer a wide range of purchase options, including convenient HP Care Pack extended warranty hardware support packages. So you can obtain the precise kind and level of expert assistance you need, from basic to business-critical, whenever you need it.

HP Services capabilities include:

  • Total lifecycle support for all HP hardware products and many third-party products from today's leading vendors
  • A full range of proven preventive, diagnostic, remedial, and repair services
  • A global service network of 16 strategically located Customer Support Centers delivering 7x24x365 problem-solving help by telephone, the Internet, and electronic service tools
  • 65,000 service professionals at offices in 160 countries
  • Leadership e-business lifecycle services, including 24x7 Mission Critical Support
  • Support for a wide array of popular third-party peripherals
  • Flexible purchase options to simplify service planning, acquisition, and budgeting
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