Tighten control of your ongoing storage operations.
Between e-mail, voice mail, transaction records, billing records, production databases, and more, your need for high-performance, high-capacity storage has never been greater. But the sophisticated storage technology you’ve deployed to meet this growing need can pose tough operational challenges for your already-overextended IT staff.
Look to HP’s Operational Storage Support (OSS) service for a targeted, cost-effective out-tasking solution. We’ll provide the precise kind and level of storage-specific expertise it takes to keep your complex environment running efficiently and productively.
A single, accountable partner for storage operations success
OSS allows you to offload some or all of your most challenging operational storage management tasks to the experts at HP Services. Assisting your in-house staff with the day-to-day operation of your open storage environment, we can help you improve data availability, enhance productivity, tighten security, and increase the return on your overall IT investments.
All the while, you retain full control over your storage environment. Your IT team is freed from time-consuming storage administration. And your data is readily accessible and securely protected by guaranteed service levels and state-of-the-art storage policies.
OSS is a highly customizable offering that enables you to choose the specific services that complement your in-house resources and support your business goals.
Basic OSS services
Activities HP Services typically handles as part of an OSS solution include:
- Onsite or remote storage operations
- Maintenance of operational policies and procedures
- Capacity and performance reviews and reporting
- Quarterly service-level reviews and activity reporting
- Real-time data views and service requests through a secure Web portal
Value-added OSS service options
HP complements the basic OSS services with two sharply focused offerings you can implement on a standalone basis or combine for a complete, end-to-end solution.
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