Premium 8- to 24-Hour business recovery - at less-than-premium pricing
When it comes to your mission-critical business processes, you can't afford days of downtime. Fortunately, with our Business Recovery Critical Service option for your datacenter, you can readily afford the rapid-response recovery capabilities these processes demand.
HP Services leverage unique methodologies, value-added software, and specially trained personnel to commission your recovery hardware, load your operating system, and configure your disk volumes at an HP Recovery Center within 7 hours of disaster declaration. End-user applications connectivity will normally be restored within 8 to 24 hours of disaster declaration, depending on data volumes, tape speed, and customer expertise. For typical databases with data recovery using Electronic Vaulting or high-speed tape restore, full recovery would normally be expected within approximately 12 hours.
Using shared HP High Availability Observatory configuration-capture technology and other specialized capabilities, we store your hardware, operating system, and disk configurations in a vault at an HP Recovery Center. This helps you obtain a fast, flawless recovery.
In addition, HP Services specialists are available to assist your people with tasks such as application and data loading.
Service features include:
System set up, operating system loading, and disk volume configuration within 7 hours by HP Services personnel
1 to 6 days of consultative rehearsals with expert onsite technical assistance and documented feedback
Use of HP Recovery Center for up to 84 days following disaster declaration (after which a daily usage charge is applied)
Option of onsite or remote rehearsals and operations
Customer-defined disaster
Recovery performed on system equivalent to, or more powerful than, your production configuration
Full use of Recovery Center facilities including meeting rooms, private phone/fax, copy service, food service, shipping/receiving, facility coordinator
Security safeguards including 365x24 central security, personal security codes, private work areas
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