Cut costs and streamline operations with complete, single-source software product lifecycle management services.
HP offers a complete package of services that address the entire software lifecycle. Our supply chain experts analyze your existing operations, recommend and implement improvements, and follow through by managing the overall publishing and fulfillment process - allowing you to focus on your core competencies and business goals. Service capabilities include:
Product introduction - Leveraging our global infrastructure and electronic delivery capabilities, we bring your product to market cost-efficiently and in a matter of days. We also maintain the bill of materials and specifications for your products.
Global electronic library - No other supplier has a globally linked electronic environment to support simultaneous product release worldwide. Capabilities include controlled and secure storage, distribution, and archiving of masters. The library is connected to print and media replication, order fulfillment, inventory, and distribution systems. This integrated infrastructure enables stringent revision control, with support for both current and past versions of your products.
Information management - Rely on our robust technology and team of experienced professionals to manage all of your e-business needs for online process planning and consulting.
Order administration - For full EDI support and fast order processing, we link to your company to accept orders over the Web. Electronic order tracking lets you monitor each order through the entire production and fulfillment cycle.
Material resource planning (MRP) - Our experts define your needs and customize solutions for a range of characteristics including material type, quantity, specifications, grade or quality, color process, and more.
Supply chain management - We work closely with material suppliers worldwide to obtain the best pricing and ensure "best practices."
Production control - We provide real-time online reporting on inventory, orders, and outgoing product specifications.
Inventory control - Our zero-backlog, just-in-time system and flexible inventory ownership policy minimize the risk of excess or obsolete materials.
Media manufacturing - Choose from low- and high-volume production for electronic media and documentation, CD-ROM pre-mastering, multi-version manufacturing, and kit assembly.
Demand print - Just-in-time printing services include black-and-white and color production, collating and binding, and design assistance.
Component assembly - Kitting and packaging (including printed inserts, CDs, and jackets) occur within the same day. Serialization and specialized packaging are also available.
Distribution and order fulfillment - We fully inspect all products prior to shipment, electronically notify your customers of delivery dates, and ensure that products reach their destinations as quickly as possible. You can cut order turnaround time and distribution costs with our unique eSoftware fulfillment infrastructure. A secure global electronic library links to back-end enterprise resource planning (ERP) systems, as well as to the applications that drive your eStore, ensuring that your products are instantly available over the Internet. Your customers can receive software physically or download it directly to their desktops through our electronic delivery capabilities. Payment can be accepted via credit card or pre-approved purchase order numbers.
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