Service Management Services

HP Services portfolio

Services information

Build a business-driven IT organization.

What if you had an opportunity to compare your IT operation with the best in the industry? To revitalize it with a concrete action plan? To align it more closely with your company's business goals?

HP's Business to IT Management Solutions are designed to help you reach all these goals and more. Through workshops and assessment services, we work with you to evaluate the current status of your IT organization, align your IT organization with your business needs, and create an IT management strategy with well-defined goals. Choices include:

CIO workshop: In this half-day workshop, HP Services consultants works with your key IT executives and staff members to identify obstacles to success in managing your IT services and infrastructure, and plan actions to better align IT with the way you conduct business.

Rapid service management value assessment: Professionals from HP Services, HP software, and META Group Consulting give you an objective, confidential analysis of your service management maturity compared with industry best practices.

IT Service Management assessment (pdf) : We conduct a thorough assessment of your IT Service Management methods, processes, and technology; identify areas for improvement; and develop a go-forward plan.

IT Service Management process mobilization workshop: This five-day workshop identifies the gaps between where your organization is today and where it should be to support a specific project or line of business. We work with you to develop an aggressive 90-day action plan.

IT organizational design service: This service leverages the processes and techniques HP used to design and implement its own IT organization. You will learn how to create a highly effective IT organization that delivers measurable business value.

As a leader in IT Service Management, HP Services provides experienced consultants who apply industry best practices and proven methods to guide your through the necessary steps to build a powerful, business-driven IT organization. Our solutions are built on HP OpenView management technology and leading third-party products.