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Adaptive Enterprise: demand more
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IT Service Management (ITSM)

Manage your IT operations like a business.

 

 

Today, when business success depends on a well-run infrastructure, your ability to manage technology services is being put to the highest test. You must deliver maximum value while tightly controlling costs.

A proven method for transformation

Choose the right mix of powerful services and solutions to transform the way your organization delivers technology services—with help and guidance from HP.

Our method leverages the HP Service Management Framework to enable your IT organization to consistently deliver services in a way that balances performance, quality and cost. This framework organizes people, processes and technology within the service management system based on HP methodologies, industry best practices and international standards.
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Service Management Services

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Case studies

» City of Calgary (help desk and support portal)
» Starwood Hotels & Resorts Inc.
» Toyota Motor Corporation
» Supporting information
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Learn more

» ITSM education services
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ITSM Reference Model


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Service Management Services

» Business to IT Management Solutions
» Infrastructure Management Solutions
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