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Desktop Lifecycle Services

IMACD
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Respond quickly and effectively to the challenge of change.

When it comes to desktop IT, rapid and unremitting change is a fact of life. Day in and day out, you're confronted with changing technologies and products, changing Internet and intranet access needs, changing device and applications usage patterns - the list goes on and on.

Count on HP Services to help you successfully and cost-effectively manage this constant evolution in a simpler way. We offer expert onsite services to fulfill typical installation, move, add, change, and disposal (IMACD) requests that occur throughout product or system lifecycles. Coverage is available for HP PCs, notebooks, and workstations; HP UNIX servers; HP networking, printing, and storage products; HP system components; and selected equipment from other vendors.

HP IMACD lifecycle services include:

  • Installation and verification of new HP systems as well as third-party products; deliverables may include site preparation, software loading, configuration of network parameters, user familiarization, and more
  • Movement of existing equipment to new locations
  • Addition of new accessories, memory, or processor upgrades
  • Change of existing configurations due to events such as new users, data transfers, or migration to a new operating system
  • Equipment de-installation - with or without disposal of de-installed products or systems
  • Equipment disposal via HP asset recovery services

Modular, custom-tailorable deliverables help you meet your unique business and technology requirements. Flexible packaging and pricing options help you make the most of your support dollars.

Single-source solutions for saving time, trouble, and TCO

The HP IMACD solution set gives you one point of contact and accountability for diverse services that enable you to:

  • Enhance ROI with shortened time-to-productivity.
  • Cut implementation time and cost.
  • Minimize disruptions during installation processes.
  • Enhance the supportability of your IT solutions.
  • Streamline knowledge transfer to your technical team or end-users.
  • Enjoy the peace of mind that comes with installation and configuration by highly skilled HP Services professionals.
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Desktop Lifecycle Services

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