Desktop Lifecycle Services

HP Services portfolio

Services information

According to Gartner Group research, hardware and software purchase prices account for only about 20 percent of today's IT budgets, with more than 70 percent being spent on service and support.

Today the gap between acquisition and total ownership costs is particularly wide in the client-computing arena, where administration and management expenditures can boost 3-year TCO for a US$2,000 PC to more than US$20,000.  And the growing complexity of desktop IT keeps TCO climbing higher.

Collaborate with the experienced professionals at HP Services to contain the cost and minimize the headaches involved in supporting your critical desktop systems.

We can help you tighten control over procurement and asset tracking, speed and simplify deployment, keep pace with fast-changing technology, maximize user satisfaction and productivity, and free scarce technical expertise to focus on your core business initiatives.

Our proven Desktop Lifecycle solutions help you achieve cost reductions by utilizing Gartner best practices that span the client-computing lifecycle, including:

• Planning - to develop a desktop strategy tailored to your business requirements
• Deployment - to help ensure that large-scale, complex, or customized deployments of HP and multivendor client environments are managed seamlessly and cost-effectively
• Management  - to address the day-to-day management and support challenges of maintaining and optimizing your client environment
• Transition- to streamline your migration to new hardware and operating system platforms as your business and technology needs evolve

HP Services is superbly equipped to help you make the most of your multivendor desktop technology. We have 65,000 service professionals in 160 countries; the world's largest force of Microsoft-certified service professionals; and 14 Customer Support Centers, 10 Network Support Centers, and 70 Operations Management and Help Desk Support Centers around the globe.

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