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Total Care for your HP notebook PC
HP recommends Windows Vista® Home Premium.
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» HP Total Care
» HP Accidental Damage Protection
» HP House Call
» HP Next-day Exchange
» HP Out-of-Warranty Support
» HP PC Tune-up Service
» HP SmartFriend
» HP Total One
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Fast service and support for your HP notebook PC.

HP TOTAL CARE

While your HP notebook PC is covered by the standard warranty you receive:


Out of warranty? You can still access HP’s Web, e-mail and chat support at no cost. For additional coverage, please see the service options below.

For your in-warranty HP notebook PC

HP Pick-up and Return
Add to your existing warranty and receive pick-up, repair and return service from an HP technician using genuine HP parts, plus round-trip shipping included.

Coverage options:
1 additional year  » Buy now

HP Accidental Damage Protection
Add to your existing warranty coverage to
protect your HP notebook PC from drops, spills and electrical surges. You’ll also get virus and spyware removal assistance.

Coverage options:
Immediate upgrade » Buy now
1 additional year  » Buy now
2 additional years  » Buy now
3 additional years  » Buy now

HP Total One with Pick-up and Return
Extend warranty coverage for your HP notebook PC and up to three qualifying HP peripherals1 in one easy plan. Enjoy pick-up and return service for your notebook PC and get next-day exchange on your peripherals.

Coverage option: 2 additional years  » Buy now

HP Total One with Accidental Damage Protection
Extend coverage for your HP notebook PC and up to three qualifying HP peripherals1 in one easy  plan. Plus, protect your HP notebook PC from drops, spills and electrical surges, and get next-day exchange on your peripherals.

Coverage option: 2 additional years » Buy now

Virus and spyware removal assistance from HP
Keep your HP notebook PC’s performance at
its best by getting rid of damaging viruses and intrusive spyware.

Coverage option: 1-time use or 6 months
To buy now, call 866-234-1377

HP SmartFriend
Your personal help desk for select software- and hardware-related questions not covered by your standard warranty or your HP product manual.

Coverage options:
1-time use » Buy now
6 months » Buy now

HP PC Tune-Up Service
Improve the performance of your HP notebook PC with personalized assistance and instruction from an HP technician.

Coverage option: 1-time use » Buy now

For your out-of-warranty HP notebook PC

HP SmartFriend
Your personal help desk for select software- and hardware-related questions not covered in your HP product manual.

Coverage options:
1-time use » Buy now
6 months » Buy now

HP PC Tune-up Service
Improve the performance of your HP notebook PC with personalized assistance and instruction from an HP technician.

Coverage option: 1-time use  » Buy now

Technical support—including virus and spyware removal assistance
Get help with troubleshooting, diagnosis and general questions regarding your HP notebook PC (does not include hardware repair).

Coverage options: 1-time use or 6-months
To buy now, call 866-234-1377

HP repair
Minimize downtime if the unexpected happens. Call an HP technician and select the repair option just right for you.

Coverage option: 1-time repair or replacement
To buy now, call 866-234-1377

HP extended service plan
If your HP notebook PC is in good working condition, you may be able to keep it protected with this extended service plan.

Coverage option: 1 year
To buy now, call 866-234-1377

1 Covers HP Deskjet 3930, 3940, 5440, 5940, 6540, 6620, 6940, 6940dt, 6980, 6980dt Printers. Covers HP Photosmart 1410, 1510, 1600, 1610, 2355, 2575, 3210, 3310 All-in-Ones and HP Officejet 4215, 4315, 5610, 6210, 6310, 7210, 7310, 7410 All-in-Ones. Covers HP 1040, 1050, 1240, 1250 Faxes and HP 410 and 610 Copiers. Covers HP Photosmart 7850, 8050, 8250, 8750 Printers. Covers HP Photosmart 335, 385, 425, 428, 475 Compact Printers and HP Photosmart 475 and R817 Photo Studio Printer. Covers HP Business Inkjet 1200 series printers, HP Business Inkjet 2300 series printers. Covers HP Officejet Pro K550 and K850 series printers, HP Deskjet 460 series mobile printers and HP Deskjet 450wbt Mobile Printer. Covers HP LaserJet 1018, 1020 and 1022 Printers. Does not include HP digital cameras, HP scanners, HP iPaq handhelds, HP TVs and HP digital projectors.

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